Cermino collects personal information from visitors to the site who register their information or use the online store. We also use “cookies” (as described below) and track IP addresses so that we can improve our services and enhance your Cermino experience. In addition, Cermino collects some protected personal information (eg, name, address, telephone number (s), email address, etc.) from our customers who sign up for our newsletters or make a purchase. Cermino does not collect or store credit card information from our online customers. To improve us, we can combine information you provide to us with other information that is publicly available.
If you provide us with your personal information, Cermino will use this information to keep you informed of our special events or promotions, manage / improve our website / social media and process any orders you have placed. Otherwise, we may only use the information you provide to us to review our performance and to improve our services to you, or communicate with you about your order if you have placed an online order. We will send you notices or communications by email if you give us your permission to do so by giving consent to our website. In addition, we can use product interest information and purchases from us and our affiliates, including, without limitation, to help us improve our site and your online and store experiences. We can contact you, subject to the choices you have made, by email, post, or phone, to conduct market research and learn more about how to improve our product offerings. To improve us, we can combine information you provide to us and product interest information and purchases with third party information, including demographic information and publicly available information. We can also combine this information with information from our affiliates. We use the combined information to improve and customize your shopping experience with us and to communicate with you in accordance with this policy.
Cermino does not share the customer’s name, addresses, email addresses or other personal information with anyone. To maintain our website, manage our database, distribute email, and deliver customer communications, Cermino collaborates with selected third parties. The personal information you provide to us may, if necessary, be processed by those third parties solely on behalf of Cermino, but we do not permit any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties unless we are required to do so by law or in connection with any legal proceedings. Should Cermino be purchased or merged or consolidated, information about Cermino’s customers may be made available to the new party. The new party will have to consent to protect the confidentiality of your personal information in accordance with these privacy policies.
Cermino uses security measures to protect the information you provide us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you agree that no internet data transfer is warranted to be secure for access by unintentional recipients and will not be liable for security breaches unless this is due to our negligence. Cermino uses Secure Socket Layers (SSL), the standard in information transfer to process your orders. It ensures communication by encrypting all data to and from the site.
You have the right to request access to and correction of any personal information you provide us or to remove your name from Cermino’s marketing list at any time by contacting us via the contact form on the page.
Cermino does not want to collect personal information from anyone under the age of sixteen (16). If you are under sixteen (16), please ask your parents or guardian to sign up.
If you are under sixteen (16), we require you to inform and obtain consent from parents or guardians before purchasing anything at cermino.com
Our trademarks include the CERMINO name and the CERMINO logo and the C icon. These trademarks may be used or registered in more than one country, and the use of this site does not entitle you to use our trademarks.
Complaints about the product must be addressed to the seller within a reasonable time. The parties must try to resolve any disputes amicably. If this is not successful, the buyer can contact the Norwegian Consumer Protection Authority for help. The Norwegian Consumer Protection Authority is available on phone +47 23 400 600 or www.forbrukertilsynet.no. The European Commission’s complaints portal can also be used if you wish to lodge a complaint. It is particularly relevant if you are a consumer living in another EU country. The complaint is filed here: http://ec.europa.eu/odr.
If a product should have a manufacturing fault, please contact us at firstname.lastname@example.org as soon as possible and we will try to solve it in the best possible way.